Privacy Policy

LCO LINK provides payment support for client companies and their customers. This page explains how customer information is handled when someone opens a payment link, reviews dues, or makes an online payment.

Information We Use

• Customer mobile number, client reference, account number, and pending due information.
• Online payment details such as transaction reference, payment mode, and payment status.
• Technical information required for payment processing, fraud checks, and service continuity.

How We Use Information

• To fetch linked customer accounts and display payable dues.
• To create and process secure payment requests through the payment gateway.
• To show previous online payment records and refresh pending transaction status when available.

Information Sharing

Payment information may be shared with payment gateway partners, banking partners, and the client company only as required to process the transaction, confirm status, or comply with legal obligations.

Data Retention

Customer and transaction data may be retained for reconciliation, legal compliance, audit, and support purposes for the period required by applicable business and payment regulations.

Security

Reasonable technical and operational safeguards are used to protect payment-related information. However, no electronic transmission or storage method can be guaranteed as fully secure.

Contact

For questions about privacy or payment record handling, please contact the client company or the LCO LINK support channel provided with the payment service.